Garage phones answered across Norfolk.
From the trade estates in Norwich to a two-ramp workshop off a market square, the same thing happens at half past ten: the phone goes while both hands are busy. RepairRing answers it in your garage’s name.
Norfolk garages lose calls for a Norfolk reason.
It is a big county with the trade spread thinly across it. A garage in a market town is often the only one for several miles, which means the phone is the whole front door — and it also means a customer who cannot get through has to drive a long way to the alternative, so they ring it rather than make the trip.
The other half of it is size. Most independents here are small enough that whoever would answer the phone is the same person holding the torque wrench. There is no counter to put somebody behind, so the call waits for a gap in the work that does not come.
RepairRing is built in Norfolk, which is why these are the calls it was designed around rather than the ones a call centre imagines.
What happens on a callFrom “hello” to booked in.
It is a garage phone answering service, built in Norfolk: your phone picked up in your garage’s name, the registration read back, and nothing booked until the caller has agreed a slot.
- 01Answers as your garage
- 02Listens to the problem
- 03Confirms the vehicle
- 04Agrees a real slot
What garages across Norfolk ask.
Do I have to be in Norfolk to use it?+
No. It answers a phone, so where the garage is does not change what it does — this page is about Norfolk because that is where it was built and where the first garages are being spoken to.
Will it answer in my garage’s name, not a regional one?+
Your garage’s name, the way you say it. A caller should not be able to tell they have reached anything other than your own phone.
Put your garage at the front of the queue.
It takes under a minute to join, costs nothing and never asks for a card. We ring you when it suits you.