The calls you miss depend on the work you do.
A tyre call and a bodyshop call are not the same call, and they do not go wrong in the same way. Four pages, one for each trade, about the calls that actually get lost.
Independent garages
It is a phone answering service for independent garages: it picks up when nobody can, and what comes back to you is a booking rather than a message to return.
It will not guess at a fault, and it will not invent a price.MOT stations
It is a phone answering service for MOT stations: the diary question answered on the spot, the registration taken and read back, the slot agreed before the call ends.
It does not tell your customer when their test is due. It asks them.Tyre fitters
It is a call answering service for tyre fitters: the size taken off the sidewall and read back, and a fitting slot agreed while they are still standing by the car.
It will not tell them the tyre is in stock.Bodyshops
It is a call answering service for bodyshops: what happened, whose insurance it is, and a time to bring the car in — all taken while the shop is still working.
It will not price a repair or comment on a claim.
The phone does not care which county it is in.
The trade decides which calls go missing. Where you are decides how many, and who the caller rings next when you do not pick up.
Garage phone answering by areaPut your garage at the front of the queue.
It takes under a minute to join, costs nothing and never asks for a card. We ring you when it suits you.