Answers, without the queue.

It answers your garage phone when you cannot, in your garage’s name. It takes the booking, reads the registration back until the caller agrees it, and only books a slot once they have said yes. See how a call runs, hear one, the guide to choosing an AI receptionist or how setting up works.

Put your garage on the list at Stop missing calls. It takes under a minute, costs nothing and never asks for a card. Somebody rings you at the time you pick and sets it up with you on the phone.

No. Customers keep ringing the number they already have. Your phone provider does the diverting, and you are talked through it on the phone, so nothing needs working out on your own.

Yes. Hear it answer has three calls a garage gets every week, with the full transcript alongside each one. Nothing needs a conversation first.

By default, the ones you do not pick up. You answer when you can and it covers the rest, so a customer never reaches a ringing phone that nobody answers.

Yes. It says so at the start of the call. Callers are told what they are talking to and are never left guessing.

It takes their name, their number and the reason they rang, and you get that straight away. Nobody is left on hold waiting for somebody who is under a car.

It asks the caller rather than telling them. It does not state a detail about a vehicle it cannot know, so what goes in your diary is what the caller actually said.

In your account, under Calls. Every call has its summary and full transcript, and any call-back you owe somebody sits at the top until you have rung them. Sign in to see them.

The moment the call ends. Each one lands in your account under Bookings and goes to the email address you chose, with the customer’s name, number, registration and what they need doing.

Yes. Your opening hours set the days and times it may offer, and you can also set how long an appointment takes, how many jobs it may book at once, how much notice you need and which days you are shut. It never offers a slot outside them.

Only the ones you have entered under Services and prices. Leave a price blank and it tells the caller that the garage will confirm it, which is the honest answer for panel work or a diagnostic.

Yes. Your greeting is yours to word, and there is a preview underneath so you can read exactly what a caller will hear before you save it.

Yes. Each booking in your account carries a status you can move as the job goes through the workshop, so the list always shows what is still to do.

Go to the sign-in page, type the email address you gave us and press the button. A link arrives in your inbox. There is no password to remember, set or lose.

A link works once and lasts fifteen minutes. Ask for a fresh one on the sign-in page. If a second one does not arrive either, check the spam folder and then email us.

The link only goes to an address that has an account. Check you typed the one you gave when you joined, and look in the spam folder. If you are still stuck, email us and somebody will help.

Your existing garage number. It does not change and you keep it. Your account has a page for it under Settings, and the person who sets you up goes through it with you.

The full price list is on the pricing page: two tiers, what each one includes, and a calculator that shows what it is worth to a garage like yours. Every figure there is what you pay. The price guide compares it with the alternatives.

No. Joining takes under a minute and never asks for a card.

The setup fee is invoiced only once your line is live and you have heard it answer your own phone. Nothing is invoiced before that.

You can stop within the guarantee period and have the setup fee refunded. The guarantee terms set out the length of it and exactly what is covered, and the pricing page explains it in plain words.

The pricing page shows the rate for minutes beyond your allowance for each tier, so you can work out a busy month before it happens. See pricing.

They stay with us. We pass your details to nobody else and we do not sell them. The privacy notice sets out exactly what is kept and for how long, and you can ask us to delete it.

No. The calls on Hear it answer are written scenarios, played by a voice, so nobody’s real call is ever published. The terms say so too.

It counts visits without storing anything on your device, and it only loads analytics if you press Accept. You can change your mind at any time. The cookies page has the details.

Email hello@repairring.co.uk and it is read by somebody who can change the thing you are writing about. Replies come on working days, usually the same one. The contact page has the other ways.

Yes. Ask on Stop missing calls, pick morning, afternoon or any time, and somebody rings you then.

There is one for each kind of work, from independents and MOT stations to tyre fitters, and one for each area we cover. Start at For your work or Areas.